Contact information

Contact Us

At LuxPetal, we're committed to providing excellent customer service. As an online e-commerce business serving customers throughout the United States, we're here to assist you before, during, and after your purchase.

Whether you have a question about a product, need help with an order, or require assistance with our policies, our customer support team is ready to help.

We aim to respond to every inquiry promptly and provide clear, professional, and reliable support throughout your shopping experience.

Business Information

Business Name: LuxPetal

Business Model: Online E-commerce Business serving customers throughout the United States.

Website: https://www.luxpetal.shop/

Mailing Address:
6588 Karincrest Dr
Liberty Township, OH 45044
United States

How We Can Help

Our customer support team can assist you with:

  • Order status and tracking
  • Shipping and delivery information
  • Returns and refunds
  • Product information
  • Payment inquiries
  • General customer support

If you're contacting us regarding an existing order, please include your order number in your email so we can assist you more efficiently.

Before Contacting Us

You may find answers to many common questions by visiting our:

  • Shipping Policy
  • Return & Refund Policy
  • Privacy Policy
  • Terms of Service
  • Frequently Asked Questions (FAQ)

These pages provide detailed information about shipping, returns, payments, privacy, and other important store policies.

Our Commitment

At LuxPetal, we value honesty, transparency, and customer satisfaction.

We're committed to providing accurate product information, secure online shopping, reliable customer support, and a smooth purchasing experience for every customer.

Customer Support

If you need assistance, please contact us using the information below.

Email: support@luxpetal.shop
Phone: +1 (513) 485-2882

Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (Eastern Time)

We strive to respond to all inquiries within 1–2 business days.

Thank you for choosing LuxPetal. We appreciate your trust and look forward to serving you.